Clinician-Facing Clinical Media Capture Solution

Overview

The NHS England and Five of its trust working under the same umbrella were seeking a digital enhancement in the creation of a Clinician-Facing Clinical Media Capture Solution to allow healthcare professionals to capture, store, and share patient-related media securely. VE3 solution was designed to  enhance clinical workflows, improve collaboration, and ensure data security while integrating seamlessly with existing NHS systems. 

Overview of Requirements

The system needed to work with Cerner Millennium and other NHS-approved Electronic Patient Records (EPRs). Providing a seamless ERP Integration using our Enterprise Platforms 

 Clinicians needed be able to securely share media with colleagues for consultation, through real time sharing and collaboration. 

  The solution had to be accessible on Trust-issued devices, ensuring media is not stored locally and all-round device compatibility  

 Full adherence to GDPR, NHS Data Protection Toolkit, and Cyber Essentials Plus was necessary to comply with all levels of Cybersecurity  

 A centralized repository for consistent and secure access across NHS Trusts needed to be considered through a standardised storage solution  

It was imperative that clinicians would be able to capture images, videos, and audio within a secure environment – (secure media capture)through Digital Workspace 

In order to create the perfect solution the team at VE3 addressed some key challenges at the beginning stage of the project. This is to  help eliminate pain points earlier on in  the projects life cycle, and is achieved using methodical risk management strategies. 

Key Challenges

  • Ensuring strict compliance with NHS DSPT, GDPR, and Cyber Essentials Plus Cybersecurity - VE3. 
  • Preventing unauthorized access to sensitive patient-related media. 
  • Maintaining secure storage and transfer of media across NHS systems. 
  • Achieving seamless integration with Cerner Millennium and NHS IT infrastructure. 
  • Ensuring real-time media access without causing workflow delays. 
  • Reducing administrative burden while maintaining compliance. 
  • Encouraging widespread adoption across all NHS Trusts. 
  • Ensuring clinicians are comfortable with new workflows. 
  • Providing comprehensive training to facilitate ease of use. 

Outcomes

Data Security & Compliance 

  • Using AES-256 encryption, multi-factor authentication (MFA), and audit trails ensured a highly secure environment. 
  • Role-based access controls (RBAC) was a incorporated, this could help limit media access to authorized personnel, reducing breach risks across the board. 
  • Ensuring the system carried out regular compliance checks and automated security updates would help enhance long-term data protection overall. 

System Integration & Workflow Efficiency

  • We used FHIR and HL7 interoperability standards which would help in facilitating a smooth EPR integration. 
  • Automated real-time synchronization ensured captured media would be instantly available in-patient records. 
  • When designing the solution, keeping manual input to minimum was greatly considered, allowing for clinical workloads to be reduced . 

Clinician Adoption & Training

  • A user-friendly interface with intuitive workflows was put in place to minimize the learning curve for all clinicians. 
  • VE3 establish Structured training programs, workshops, and technical support throughout a projects life span to ensure high, quality adoption rates. 
  • The team will always ask for continuous feedback to ensure the system improvements keep the solution aligned with clinician needs.

Conclusion

In conclusion the Clinician-Facing Clinical Media Capture Solution that VE3 created will provide a secure, efficient, and collaborative platform for healthcare professionals. By ensuring compliance, seamless integration, and clinician-friendly design, NHS England and the five trusts can enhance patient care, improve documentation accuracy, and facilitate better medical decision-making when, embracing this forwarding thinking digital solution. 

Needing help with your Digital Transformation?

Connect with the team at VE3 were we would love to assist you further.   

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