Transitioning to Oracle Cloud ERP, aiming to integrating systems, streamline processes, & reduce operational complexities. 

Oracle ERP cloud Implementation for MPS

Client Overview

MPS (Metro Public Service) is a large local government authority responsible for managing over 35,000 staff members across various departments. The organization operates within a complex technical architecture with multiple applications, integrations, and systems supporting critical business processes. As part of its modernization journey, MPS sought to standardize its operations and improve efficiency by transitioning to Oracle Cloud ERP, aiming to consolidate its systems, streamline processes, and reduce operational complexities. 

Challenges

MPS faced several key challenges with its existing technical infrastructure, which was heavily reliant on legacy systems and customized solutions: 

Custom Integrations and Legacy Interfaces

MPS’s ERP system, Oracle E-Business Suite, was extensively customized with over 55 bespoke integrations. This reliance on custom-built interfaces created challenges in system interoperability, scalability, and maintenance.

MPS-Specific Customizations

The core ERP was heavily tailored to meet MPS’s specific needs, deviating from the universal, out-of-the-box solutions offered by Commercial Off-The-Shelf (COTS) systems.

Outdated Resource Management System (CARM)

The existing CARM system, used to manage rostering for over 35,000 officers, lacked modern capabilities such as real-time data visibility and automation, causing inefficiencies and increased error rates.

Fragmented Technology Landscape

The organization’s technology landscape was a mix of core and non-core applications that were poorly integrated, which further complicated efforts to streamline processes and adopt standardized solutions.

Our Approach

Simplification of the Technology Landscape 

System Integration and Delivery 

Phased Implementation with Minimal Customization 

Enhanced Data Architecture and Governance

Quality Assurance and Risk Management

Change Management and Training

VE3’s Solution: Oracle Cloud ERP Implementation

To address these challenges and future-proof MPS’s operations, VE3 recommended and implemented a phased transition to Oracle Cloud ERP, focusing on the following key areas: 

Transition to Oracle Cloud ERP

VE3 led the migration from Oracle E-Business Suite to Oracle Cloud ERP, which offers a scalable, flexible, and modern cloud-based solution. This transition simplified maintenance, enhanced interoperability, and aligned MPS with industry standards, ensuring long-term scalability and continuous updates. Key modules included: Oracle Cloud Financials, Oracle Cloud Procurement. 

Streamlining Integrations with Oracle Integration Cloud

To address the complexities of 55 legacy integrations, VE3 implemented Oracle Integration Cloud (OIC), standardizing APIs and middleware to connect MPS’s legacy systems with Oracle Cloud ERP. This significantly reduced the number of bespoke integrations, simplified system maintenance, and ensured seamless interoperability between systems. 

Upgrading or Replacing the CARM System

Recognizing the importance of an efficient and automated resource management system, VE3 recommended Oracle Cloud HCM (Human Capital Management) to replace the outdated CARM system. By implementing Oracle Cloud HCM’s automated scheduling, predictive analytics, and resource planning capabilities, MPS was able to: 

  • Improve real-time visibility into officer availability and performance. 
  • Streamline rostering and reduce operational inefficiencies. 
  • Align resource management processes with modern best practices, enhancing service delivery. 

Change Management and Training

Recognizing the importance of user adoption, VE3 implemented a robust change management program. This included comprehensive training for MPS staff to ensure proficiency with the new systems. Continuous support and guidance were provided to ease the transition and encourage widespread adoption. 

Results

With the successful implementation of Oracle Cloud ERP, MPS achieved several key benefits:

  • Improved Operational Efficiency: Streamlined processes across finance, HR, procurement, and resource management, reducing manual intervention and operational errors. 
  • Real-Time Data and Analytics: With enhanced data visibility and reporting capabilities, MPS was able to make more informed decisions and respond faster to operational challenges. 
  • Scalability and Flexibility: The cloud-based architecture provides MPS with the scalability to accommodate future growth and the flexibility to adapt to evolving needs. 
  • Reduced Total Cost of Ownership (TCO): By integrating systems and reducing reliance on legacy systems and custom integrations, MPS was able to lower its maintenance and support costs. 
  • Future-Readiness: The transition to Oracle Cloud ERP future-proofed MPS’s technology infrastructure, ensuring that it remains aligned with best practices and industry standards for years to come. 

Propel Your Organisation Forward with Industry-Leading Solutions 

VE3 is a trusted partner in delivering innovative Oracle Cloud ERP solutions to large-scale organizations. With a deep understanding of industry needs and a commitment to transformation, VE3 empowers clients to optimize their technology landscapes, streamline operations, and embrace modern, scalable solutions.Â