Digital Workspace

Our aim is to assist businesses in transforming their traditional workspaces into modern, technology-driven environments. We offer provides expert guidance and support to help organizations adapt to the digital era and leverage cutting-edge technologies effectively. We offer:

• Assessment and Strategy
• Technology Selection
• Process Optimisation

We offer a comprehensive solution designed to streamline and simplify the management of IT services and support within an organization. It often includes features such as incident management, problem resolution, request fulfillment, and IT service catalog capabilities. By centralizing IT support processes, the we enable efficient issue resolution, improve user satisfaction, and enhance the overall IT service delivery experience.

• IT Management Consulting
• IT Management Platform

Within the realm of our digital workplace solutions, this is a vital component that focuses on ensuring a successful transition to a modern work environment. We recognise that the mere introduction of technology is not enough; it's essential to equip employees with the skills and support they need to embrace and effectively use these tools. Thus we offer:

• Training Programs
• User Support
• Measuring Adoption
• Change Management

Messaging and Collaboration solutions facilitate seamless communication and teamwork among employees regardless of their geographical location. These solutions typically encompass email, instant messaging, video conferencing, and document sharing tools. They encourage real-time collaboration, enable efficient project management, and foster a sense of connectivity among team members, leading to improved productivity and knowledge sharing.

• Messaging and Collaboration Engineering
• Messaging and Collaboration Operations

Our Workplace and Mobility solution focuses on providing employees with the flexibility to work from various devices and locations while maintaining access to corporate resources. It often involves the integration of mobile devices, laptops, and other endpoints into the corporate network. This solution ensures secure remote access to applications and data, allowing employees to be productive while on the move.

• Workplace and Mobility Operations
• Workplace and Mobility Engineering
• Workplace & Mobility Consulting

Service Desk & Deskside solution encompasses IT support services to address user issues and inquiries related to technology and software. It involves a combination of remote assistance and on-site support, commonly referred to as deskside support. This solution aims to minimize disruptions caused by technical problems, enhance user satisfaction, and maintain a smooth IT environment.

• Service Desk & Deskside Operational Support

Device Management solutions offer organizations a way to efficiently manage a fleet of devices, including computers, smartphones, tablets, and other endpoints. This involves tasks such as provisioning devices, enforcing security policies, managing updates, and remotely troubleshooting issues. By centralizing device management, organizations can ensure security, compliance, and optimal device performance.

• Device Management Engineering
• Devive Management Operations

VDI and DaaS are solutions that provide virtualized desktop environments to users, eliminating the need for physical desktop computers. VDI involves running multiple virtual desktop instances on centralized servers, while DaaS takes the virtualization concept to the cloud. These solutions enable employees to access their desktop environments, applications, and data from a variety of devices, promoting flexibility and reducing the need for extensive local hardware resources. VDI and DaaS enhance security, simplify software deployment, and ease maintenance efforts.