Salesforce

Where Innovation Meets Customer Success

Salesforce

Salesforce for Seamless Experiences

Harness the Cloud, Amplify Your Business

Salesforce is more than just a CRM; it is a comprehensive suite of cloud-based applications that enables organisations to streamline their sales, service, marketing, and other key business processes. With its powerful capabilities, Salesforce empowers businesses to connect with their customers in new and meaningful ways, drive operational efficiency, and fuel growth. We are proud to be a trusted partner and provider of Salesforce solutions. With our deep expertise and experience in Salesforce implementation, customisation, and integration, we help businesses of all sizes harness the power of this leading customer relationship management (CRM) platform. Whether you want to implement Salesforce for the first time, optimise your existing Salesforce instance, or leverage advanced features and integrations, our team of certified Salesforce consultants and developers are here to assist you.

Sales
CLoud

Empower sales teams with a dynamic CRM solution that optimises sales processes, boosts collaboration, and drives revenue growth.

Service
cloud

Elevate customer service excellence with a comprehensive platform that ensures seamless support experiences across multiple channels.

Marketing
Cloud

Unlock marketing potential with a platform that enables personalised customer journeys, targeted campaigns, & data-driven insights.

Commerce
CLoud

Create immersive shopping experiences, streamline operations, and fuel business growth with a robust e-commerce platform.

Our Salesforce Services

Salesforce Consulting

We leverage the expertise of Salesforce consultants to optimise your CRM strategy, align business processes, and unlock the full potential of Salesforce for your organisation.

Salesforce Implementation

We seamlessly implement the Salesforce Experience Platform, leveraging its powerful content management and marketing capabilities to deliver personalized digital experiences across channels.

Salesforce Customisation

We tailor the Salesforce platform to your unique business needs with custom development, integrations, and enhancements, ensuring a highly personalized and engaging customer experience.

Salesforce Application Development

We build custom applications on the Salesforce platform, leveraging its robust features and scalability to address specific business requirements and drive operational efficiency.

Salesforce Migration

We seamlessly transition your existing data, processes, and applications to Salesforce, ensuring a smooth and secure migration while preserving data integrity and minimising disruption.

Salesforce Integration

We integrate Salesforce with other systems, such as ERP, marketing automation, or customer support platforms, to streamline data flow, enhance collaboration, and provide a unified view of customer interactions.

Salesforce Upgrade

We stay current with the latest features and enhancements by upgrading your Salesforce instance, leveraging new functionalities to drive business growth and improve user productivity.

Salesforce Support & Maintenance

We ensure the smooth operation of your Salesforce environment with ongoing support and maintenance services, including troubleshooting, bug fixes, system monitoring, and user assistance, to maximise the value of your investment.

VE3 provides Salesforce’s comprehensive suite of services to empower organizations across industries with innovative CRM solutions. From Consulting to Application Development, they optimise processes, enhance customer experiences, and drive growth. Skilled consultants align strategies, ensuring seamless implementation. Custom applications tailored to specific requirements leverage Salesforce’s capabilities. Migration and Integration facilitate smooth data transition and connectivity. Upgrade keeps businesses up to date, while Support & Maintenance ensures optimal performance. With cutting-edge technology, Salesforce empowers businesses to drive success in the digital era.

Salesforce Advantages for Business Excellence

Improve Digital Transformation Success

Leverage technology and innovative solutions to enhance the success and effectiveness of digital transformation initiatives within the organization.

Accelerate Organisational Intelligence

Utilize data-driven insights and analytics to empower decision-making, drive innovation, and improve overall intelligence within the organisation.

Strengthen Customer Relationships

Foster strong connections and loyalty with customers by delivering exceptional experiences, personalised interactions, and proactive customer support.

Increase Operational Efficiency

Streamline processes, automate workflows, & optimise resource allocation to enhance productivity, reduce costs, and achieve higher operational efficiency.

Our Expertise

Sales Management

We harness the power of Salesforce tools for sales management, enabling businesses to effectively track and manage their sales processes. This includes optimizing sales pipelines, automating workflows, and analyzing sales data to enhance overall sales performance. With our salesforce expertise, sales teams can manage leads, track opportunities, forecast sales, and collaborate seamlessly to drive revenue growth.

Quoting and Billing

We utilise salesforce features and capabilities to streamline the quoting and billing processes. Businesses can create accurate and professional quotes, manage pricing and discounts, and automate invoicing and billing cycles. With Salesforce’s quoting and billing expertise, we help organisations improve efficiency, reduce errors, and enhance customer satisfaction by delivering accurate and timely quotes and invoices.

Customer Service

We leverage salesforce’s exceptional customer service capabilities by providing comprehensive tools for managing customer interactions and support. This includes case management, knowledge bases, omnichannel support, and AI-powered chatbots. By leveraging Salesforce’s customer service capabilities, businesses can deliver personalised and efficient support, resolve customer issues promptly, and build stronger customer relationships.

Marketing Engagement

We utilise Salesforce’s suite of marketing tools to help businesses engage with their customers effectively. This also includes marketing automation, email marketing, campaign management, social media integration, and lead nurturing. With our Salesforce expertise, businesses can create targeted marketing campaigns, track customer interactions across multiple channels, analyse campaign performance, and optimise their marketing strategies to drive engagement and conversions.

Community Development

We use Salesforce’s community development tools that enable businesses to create and manage online communities for their customers, partners, and employees. We also help build interactive and collaborative platforms where users can connect, share knowledge, and engage in discussions. With Salesforces community development capabilities, we help organisations foster customer loyalty, drive self-service support, facilitate partner collaboration, and encourage employee engagement.

Our Salesforce Capabilities

Here at VE3, we leverage the power of Salesforce to help businesses drive growth, streamline processes, and enhance customer experiences. With Salesforce, we empower organizations to connect with customers in new ways, revolutionising sales, marketing, and service interactions.

01.

Sales
Enablement

We align resources, processes, and technologies to empower sales teams, enhance their productivity, and provide salespeople with the tools, content, and training to effectively engage with customers, close deals, and drive revenue.

02.

Buyer
Engagement

We create meaningful and personalised experiences for potential and existing customers throughout their journey,understand customer needs, preferences, and behaviours and tailor interactions accordingly.

03.

Revenue
Intelligence

We capture, analyse, and leverage data to gain insights into sales and revenue generation and collect data on customer interactions, sales activities, and market trends. We use that information to make data-driven decisions and drive revenue growth.

04.

Data and
Analytics

We provide robust data management and analytics capabilities, allowing businesses to capture and centralize data from various sources, generate reports and dashboards, and leverage advanced analytics tools to gain actionable insights into their sales, marketing, and customer service efforts.

05.

Salesforce
CPQ

We allow sales teams to configure products quickly. Salesforce CPQ ensures pricing consistency, reduces errors, and accelerates sales cycles by simplifying complex quoting and billing processes.

06.

Salesforce
AppExchange

We provide businesses with access to a vast ecosystem of pre-built applications, industry-specific solutions, and add-ons that can be seamlessly integrated with Salesforce to address specific business needs and enhance overall efficiency and productivity.

07.

Salesforce
Einstein AI

We leverages advanced machine learning algorithms to analyze vast amounts of data, automate tasks, make predictions, and provide intelligent insights as well as help businesses automate processes, personalize customer experiences, and optimize sales and marketing strategies through data-driven decision-making.

08.

Salesforce Platform Solutions

We offer a low-code development environment that enables businesses to create tailor-made solutions on the Salesforce platform. By leveraging our services, organisations can customise and extend Salesforce to meet their business requirements and achieve greater operational efficiency.

09.

Salesforce
Automation

Our Salesforce automation service includes lead management, opportunity tracking, sales forecasting, and workflow automation. Salesforce provides comprehensive sales automation capabilities that help businesses automate repetitive tasks, optimise sales cycles, and improve overall sales efficiency.

Our Transformation Approach

Your Path to Innovation and Growth

Design

Our experienced team collaborates closely with you to design a customized Salesforce solution that aligns with your unique business processes and requirements.

Implementation

We leverage our expertise to configure and customize Salesforce, translating the design into a fully functional solution that meets your needs.

Deployment

With a strategic and well-executed plan, we seamlessly deploy the Salesforce solution, ensuring a smooth transition and minimal disruption to your operations.

Maintenance

Our support teams provide ongoing maintenance and support services, proactively identifying and resolving any issues to keep your Salesforce solution running smoothly and optimised for performance.